Terms

Service Agreement

By scheduling or using any service provided by Lumina Labs & Solutions, you agree to comply with our terms and policies. We offer lab testing and mobile screening services including drug testing (DOT & Non-DOT), fingerprinting, alcohol testing, DNA testing, and more. All clients are expected to provide accurate personal information and follow the procedures as required by federal, state, or local regulations. Any attempt to misuse or falsify testing information will result in immediate termination of services and possible reporting to authorities.

Payments & Cancellations

All services must be paid for at the time of scheduling or upon arrival unless prior arrangements have been made. For mobile appointments, a travel fee may apply depending on location. Cancellations must be made at least 24 hours in advance. Missed appointments or last-minute cancellations may be subject to a fee. Once testing or documentation has started, no refunds will be issued. Payment confirms agreement to testing policies and consent for service.

Liability & Results

Lumina Labs & Solutions is not responsible for any consequences that arise from test results, delays due to lab processing, or actions taken based on those results. While we ensure all testing is done accurately and confidentially, we do not guarantee outcomes or how third parties (employers, government agencies, etc.) interpret the results. We may update these Terms & Conditions at any time without prior notice. Continued use of our services implies agreement to the latest version of our terms.